Booking Terms & Conditions – New Star Travel

At New Star Travel, we aim to provide a seamless and hassle-free booking experience. These terms outline the conditions for reserving flights, hotels, transfers, and travel packages through our platform. By making a booking, you agree to these terms and conditions.

All bookings are subject to availability, and prices displayed at the time of booking are final unless otherwise stated. Some reservations may require full pre-payment, while others offer flexible payment options. Additional charges such as local taxes, service fees, and resort fees may apply, depending on the destination and service provider.

Cancellation and modification policies vary by airline, hotel, and travel service provider. It is the traveler responsibility to review these terms before booking. Refund eligibility depends on the provider policies and the cancellation timeframe. Non-refundable bookings cannot be changed or canceled after confirmation. Any modifications requested may incur additional charges, and all changes are subject to provider approval.

Travelers must ensure they have valid passports, visas, and any required travel permits for their destination. New Star Travel is not responsible for denied boarding or entry due to missing or incorrect documentation. We strongly recommend purchasing travel insurance to cover trip cancellations, medical emergencies, and unforeseen disruptions.

As a booking platform, New Star Travel acts as an intermediary between travelers and service providers. We are not responsible for cancellations, delays, or disruptions caused by airlines, hotels, or other third parties. Any additional costs arising from flight cancellations, weather conditions, or force majeure events must be covered by the traveler.

In case of emergencies or booking issues, our customer support team is available to assist you. For any inquiries, cancellations, or modifications, please contact +65 6604 6898.

By proceeding with a booking, you acknowledge and accept these terms. New Star Travel reserves the right to update these conditions as necessary.